Whimsical Gal provides you with stylish clothing, accessories and amazing fashion advice! Please allow 2-3 Business Days for your order to process. If you have any questions regarding your order, please email info@whimsicalgal.com. An email will be sent to you when your order is finished processing. Shipping is available via USPS ($4.25 for 1 item, $8 for 2 or more, free shipping on orders of $150), or Local pickup is available in Middleburg Hts OH. You can email us to arrange pickup. Tracking information will be emailed to you automatically. Please contact us with any shipping issues: info@whimsicalgal.com. Insurance can be added to your package upon request. Customer is responsible for insurance. Exchange policy: You may initiate a return for exchange, or store credit, within 7 days of the delivery date. Customers are responsible for exchange shipping, both ways. We do not have restocking fees! To initiate an exchange, please email info@whimsicalgal.com.